Sri Lankan Airlines in the nation carrier of Sri Lanka and is a well-recognized, award winning global brand in the aviation service sector.
ClientSri Lankan Airlines
Service LineData & Analytics
Being a 24 hour 365 day service provider with more than 6000 work force and handling thousands of passengers a day, sickness and emergencies are a common part of their routine. The Internal Medical Center which handles all these cases on average serves around 100 patients a day.
All medical encounters and records are kept in paper folders. Manual books were used to track operations and for reporting purposes. These have resulted in an inefficient and redundant workflow.
A fully automated medical center operations management platform along with a comprehensive medical record management system were developed from ground up to suit client requirements.
Multiple existing systems from different vendors including global brands as well as great products from Sri Lankan companies were integrated into the new system to provide unified flow for users. Employee portals and KIOSKs were provided for employees to easily obtain medical center services.
Patient registration times were reduced by more than 200% and accuracy and completeness of their treatment records were increased dramatically. Medical team can quickly get patient overview and past encounters making it a simple process for both patient and staff.
Medical leaves recommendations are approved & forwarded through the system eliminating time consuming paperwork.
